SIR20207 Certificate II in Retail

Course Description

This course is part of the Retail Training Package.  It provides the foundation skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, departments stores and retail fast food outlets. Individuals may work with some autonomy or in a team but under close supervision.

Units

  • SIRXCOM001A     Communicate in the workplace
  • SIRXIND001A       Work effectively in a retail environment
  • SIRXOHS001A      Apply safe working practises
  • SIRXCLM001A      Organise and maintain work areas
  • SIRXICT001A         Operate retail technology
  • SIRXCCS002A       Interact with customers
  • SIRXCCS001A       Apply point of sale handling procedures
  • SIRXRSK001A       Minimise theft
  • SIRXINV001A       Perform stock control procedures
  • SIRXFIN001A        Balance point of sale terminal
  • SIRXSLS001A        Sell products and services
  • SIRXMER001A      Merchandise products
  • BSBWOR204A      Use business technology
  • SIRXSLS002A        Advise on products and services
We also offer this certificate in the food stream. If you are interested in this, you will also need to complete the following two units (which will replace BSBWOR204A Use business technology and SIRXSLS002A Advise on products and services):
    • SITXOHS002A      Follow workplace hygiene procedures
    • SITHFAB012A       Prepare and serve espresso coffee

Course Length

Twelve weeks, with classes being held during weekends or evenings. That way, you won’t need to miss your day job or school. Our classes are interactive, fun and our trainers are there to help you.

For more information on how many hours are involved in terms of work placement, study and classes, please complete your details in the blue form on the right and you’ll receive our Student Information Guide.

Job Roles

Roles suited to this qualification are:
  • Retail Assistant
  • Sales Assistant

Recognition

This course is nationally recognised (Australia-wide).

Cost

As part of a Victorian government initiative, many people are now able to take advantage of huge government subsidies for their training courses. To find out of you are eligible, take our 1 Minute Quiz. This could be the minute that changes your life!

Funded students only invest $157.00 (administration fee).

For other students, the investment is only $957.00. A deposit of 25% is required at enrolment.

We will also provide you with your workbooks and learning materials at no extra cost.

Further study options

You may wish to progress into related courses at Consider This Training (such as Certificate III in Retail) and other higher education providers.

How to apply

To apply for any of our courses, you can email a course advisor. Or call us on (03) 9091 3150 or 0409 006 258.

One of our course advisors will help you fill out an application form, at which time you will be advised of the status of your application. It’s important to talk to a course advisor because entry requirements might apply. This means you may be eligible for only some courses – we’ll give you the best advice on which course to do depending on your current skills, experience, ambitions and budget.

Our location

Our courses are delivered face to face. This means you will have the opportunity to attend classes and be taught by professional trainers who have experience in this industry. All courses are held at 66-68 Dudley Street, West Melbourne (located close to transport and shops).

Our training facility has the latest in care equipment so you will gain relevant experience using the right equipment.

For more information on this and our other courses, fill out the blue form on your right and we’ll email you our Student Information Guide.

People with disabilities are encouraged to apply.

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